Once there is a mutual agreement for the transport of your vehicle and You have been contacted to make an appointment to pick up your vehicle we need you to make some few things.

Before your Vehicle is Loaded

-A vehicle condition report or "VCR" will be prepared noting the general condition of the vehicle and any damages or scratches will be written on the VCR to protect you, the customer, and the transportation company while your car is in transit.

-Make sure to provide all your contact information correctly as well as the Pick Up and Delivery Locations so there are no further delays for your delivery. Address, phone numbers, and the check or cash on delivery is correct with the original contract.

-We try our best, but sometimes it is necessary to meet the truck at a prearranged location such as a parking lot. Low hanging branches, weight restrictions, local laws and no way out may require an alternative meeting place. The driver and/or his dispatcher will call you ahead of time to make these arrangements.

-Please make sure that there is a no personal belongings in the car. In case there is Quest Transportation will not be liable for any type of damages on them as a result of the transportation of the vehicle. You as a customer will be completely responsible and liable to the Law for anything that is inside the car.

-Please call us if there are last minute questions or concerns that you would like to discuss.

Receiving your vehicle:

-Make sure that you have the proper certified funds once your delivery time has been set.

-Once the vehicle arrives, you will have the opportunity to inspect your car with the original copy of your VCR. Please make sure to note any new damages that are not included in the VCR at the pick up location. Your signature will be required at the time of delivery with your final payment. Once the vehicle has been delivered no damage claim will be accepted.